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Neck pain: common causes and how physiotherapy can help
Understand what may be causing your neck pain and the treatment options available to ease it and stop it coming back.
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Conditions we treat
Neck PainStiffness and pain that can spread to your shoulders or head.
Neck pain is often linked to posture, stress or long hours at a screen. Physiotherapy can ease pain, restore movement and help stop it returning.
Book an AssessmentUnderstand the symptoms
What it feels like
Neck Pain can feel different for everyone. You may experience one or more of the following:
Neck stiffness
Difficulty turning or tilting your head.
Aching or sharp pain
In the neck, upper back or between the shoulder blades.
Headaches
Often starting at the base of the skull.
Shoulder tension
Tight, tender muscles across the shoulders.
Tingling in the arm
Pins and needles in the arm or hand in some cases.
Why it happens
Common causes
- Long hours at a desk, laptop or phone
- Sleeping in an awkward position
- Stress and muscle tension
- Whiplash or other injury
When to seek help
When to see a physiotherapist
Early assessment and the right exercises can help reduce pain, improve movement and prevent the problem from coming back.
You should see a physiotherapist if:
- Your neck pain has lasted more than a few days
- You get regular headaches from your neck
- Pain spreads into your shoulder or arm
- It affects your work, driving or sleep
- You want help improving your posture and workstation
Seek urgent medical care if you:
- Severe neck pain after a fall, accident or blow to the head
- Dizziness, fainting, blurred vision, or difficulty speaking or swallowing
- Weakness or numbness in both arms, or new clumsiness when walking
- Neck stiffness with fever and headache
If you have any of these, call Rescue 1122 or go to your nearest emergency department — don’t wait for a physiotherapy appointment.
How we help
How we treat neck pain
Our treatment is tailored to your symptoms, lifestyle and goals.
1Detailed assessment
We check your neck movement, posture and what triggers your pain.
2Targeted treatment plan
Hands-on treatment, stretches and exercises matched to your needs.
3Restore movement and strength
We restore comfortable movement and strengthen your neck and shoulders.
4Prevent it from coming back
We help you set up your workstation and habits to prevent flare-ups.
Typical recovery timeline
How long does recovery take?
Recovery varies from person to person. This is a typical guide, not a guarantee.
Weeks 1–2
Ease pain
Stiffness and pain begin to settle with gentle movement.
Weeks 2–4
Restore movement
You turn your head more freely and headaches reduce.
4+ weeks
Stay well
Stronger posture muscles and habits help prevent recurrence.
Frequently asked questions
Your questions, answered.
Can my pillow cause neck pain?
It can contribute. A pillow that keeps your neck in line with your body usually helps; we can advise on sleeping positions.
Can neck pain cause headaches?
Yes. Tension and stiffness in the neck commonly cause headaches, and treating the neck often reduces them.
Will I need to stop working?
Usually not. Small changes to your workstation and regular movement breaks often make a big difference.
Do I need a doctor’s referral?
No. You can book an assessment directly. If we think you need scans or a doctor’s opinion, we’ll tell you and help you arrange it.
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